Refund Policy
- Inform touchstonefoundationhyderabad in writing (email: connect@touchstonefoundationhyderabad.com) signed by the canceling Yatri.
- Cancellations are only effective when received during business days (Monday-Saturday).
Cancellation Charges:
- Cancellation fees depend on when you notify us:
- The closer to your departure date, the higher the fee.
- Specific charges are outlined in the touchstonefoundationhyderabad Cancellation Policy.
Third-party services:
- Helicopter/flight tickets: Refunds depend on the respective vendor’s policy.
- Land package (excluding flight): touchstonefoundationhyderabad cancellation charges apply.
Reasons for Cancellation:
- You can cancel for any reason, including illness, death, or document issues.
Mid-Yatra Cancellation:
- No refunds for Yatras discontinued due to illness during the trip.
- touchstonefoundationhyderabad will refund amounts recoverable from third-party vendors (e.g., helicopter).
touchstonefoundationhyderabad Cancellations:
- We may cancel Yatras due to:
- Insufficient bookings
- Unforeseen circumstances (natural disasters, pandemics, etc.)
- You will receive a full refund (minus administrative charges) in Indian Rupees.
- We Will Refund With In 7 To 14 Working Days
- touchstonefoundationhyderabad is not responsible for flight/train ticket cancellation charges in these cases.
Rescheduling:
- If we cancel due to unforeseen circumstances, you can reschedule your Yatra for a future date.
Yatri Replacement:
- Permissible for weekend and long Yatras with an additional charge.
- You are responsible for cancellation fees for the original Yatri and any new flight ticket costs.
GST:
- A 5% Goods and Services Tax (GST) applies to cancellation charges.
Note:
- Review the full touchstonefoundationhyderabad Cancellation Policy for detailed information.
We recommend travel insurance to protect yourself from unforeseen circumstances.